fix ticket stats

src/logic/logic_ticket.erl

@@ -118,10 +118,10 @@ get_statistics(AdminId) ->
   case admin_utils:is_admin(AdminId) of
     true  ->
       All = core_ticket:list_all(),
-      Open = length([T || T <- All, T#ticket.status =:= open]),
-      InProgress = length([T || T <- All, T#ticket.status =:= in_progress]),
-      Resolved = length([T || T <- All, T#ticket.status =:= resolved]),
-      Closed = length([T || T <- All, T#ticket.status =:= closed]),
+      Open = count_by_status(All, open),
+      InProgress = count_by_status(All, in_progress),
+      Resolved = count_by_status(All, resolved),
+      Closed = count_by_status(All, closed),
       TotalErrors = lists:sum([T#ticket.count || T <- All]),
       #{
         total_tickets => length(All),
@@ -134,6 +134,15 @@ get_statistics(AdminId) ->
     false -> {error, access_denied}
   end.
 
+count_by_status(Tickets, Status) ->
+  length([T || T <- Tickets, normalize_status(T#ticket.status) =:= Status]).
+
+normalize_status(Status) when is_atom(Status)   -> Status;
+normalize_status(Status) when is_binary(Status) ->
+  try binary_to_existing_atom(Status, utf8)
+  catch error:badarg -> Status
+  end.
+
 %% ============ Вспомогательные функции ============
 
 notify_admins(_Ticket) ->